News

 
 
 
 
  EXCELLENT  
  
 Based on 24 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Thomas Owen 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
⭐⭐⭐⭐⭐

I can't recommend Shield Waterproofing & Preservation highly enough.

I'd had conflicting advice about a potential damp problem at my property, with other companies recommending various treatments and potentially expensive work. Matthew came out, took the time to properly inspect everything and gave me a completely honest assessment.

Rather than trying to sell me work I didn't need, he explained that there wasn't actually a damp issue requiring specialist treatment and talked me through some simple, practical steps I could take instead.

I found the whole experience incredibly refreshing. When you're dealing with something like damp, it's very easy as a homeowner to worry that you're going to end up spending thousands of pounds unnecessarily. Matthew could easily have recommended work and I would have been none the wiser, but instead he was knowledgeable, straightforward and completely honest.

That level of integrity says a huge amount about a company. If I ever do need damp-proofing or preservation work in the future, Shield will be the first company I call.

Genuinely excellent service and very highly recommended.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Debbie Martin 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional company.  From the Managers (Rob/Sarah) to the guys (Dean/Levi) who came to do the work, everyone was friendly and extremely helpful.  I would highly recommend Shield.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tee 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional company that went above and beyond to provide a quality service. Thoroughly showed high standards of integrity, reliability, efficiency and provided satisfaction through great communication and effective working procedures. Happy to recommend this company
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Theresa Dubicka-Keen 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Mathew Hargrove is a very honest & knowledgeable expert in damp and condensation structural issues. He provides help and advice and is a man of integrity. I would 100% recommend him to everyone.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Shaun Mckenry 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
First class service met Matt in the morning on time and very knowledgeable and helpful I recommend this company and the helpful Matt
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 amy coggan 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We have been working with Shield (Matt & Rob) on our basement waterproofing project. We unfortunately had a builder that was extremely difficult to work with and caused many issues on our build. Throughout the protracted time period that we were having issues Shield tried their best to work with our builder in extremely difficult circumstances and were completely professional throughout what was a very difficult situation.

When things fell apart and we were left with no builder at all Shield went above and beyond to support us, assisting us with information, their time and eventually coming back to finish the job when we had a new builder. Del and Rob who came to complete the work were professional and a pleasure to work with, friendly, efficient and very tidy and respectful of our property. The type of people that inspire confidence in the quality of the job.

The post completion / after sales support is second to none, any questions we have (there have been a few!) Matt is still there to support which just shows what a genuine, knowledgeable and professional company this is. I would not hesitate to recommend.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Michelle Pullen 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service. The surveyor Matt came out to look at issue only a couple of days after we contacted Shield. He was fabulous, really courteous and helpful. He identified the problem and outlined various options to resolve the issue, gave us a rough idea of costings and degree of disruption each would involve. He also recommended products that may be beneficial and kindly put all the info in an email that arrived the same day- all with no fee and absolutely no sales pitch! Fabulous service and would very happily recommend. Really appreciated your help Matt- many thanks 🙏🏻
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ian Hazlem 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
An excellent company, from initial consult, excellent communication throughout the job, attention to detail, and clean up. Very impressed with my basement re-tank. Would recommend and happy to speak to prospective customers (as I did)
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 George Yates 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Was highly recommended Rob from close family, he was very knowledgeable and gave good honest advice. The customer service was brilliant. Would definitely recommend
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sarah Nassim 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
It was a pleasure to meet Dean, who confirmed his visit beforehand and arrived at the agreed time. Dean took time to listen to the problem; he gave honest advice and was extremely helpful, explaining details and even drawing diagrams to help us understand the issue. Dean is clearly very experienced in his field and well qualified. I would highly recommend his surveying skills for a genuine, honest opinion. Thank you so much for your help and advice.
  
 
  
 
 
 
   
 
 
 

If Shield Waterproofing has recently completed work for you, we’d really appreciate a quick Google review – thank you!