We’re always grateful when clients take the time to share their experience, and this recent 5-star review from Bruce Pike highlights exactly what we aim to deliver on every survey: clear communication, respect for the property, and no surprises.
Bruce recently instructed Shield Preservation to carry out a damp survey and commented on the professionalism and clarity of the process from start to finish:
“Excellent communication prior to visit. The surveyor, Eddie Faizy was extremely helpful in explaining the process and what would be delivered in the report. Eddie respected our property whilst undertaking the survey and explained his findings with us upon completion meaning there were no surprises in the report that was issued within 48 hours.”
What This Means for Our Clients
Damp and waterproofing issues can be stressful, particularly when the causes aren’t immediately obvious. That’s why our approach is always survey-led and transparent.
From the initial contact through to the delivery of the report, our surveyors take time to:
- Explain the inspection process clearly before starting
- Carry out surveys with care and respect for your property
- Talk through findings on site, in plain English
- Provide a comprehensive written report promptly — typically within 48 hours
This ensures clients fully understand the condition of their property and the recommendations being made, with no unexpected outcomes later on.
A Survey-Led Approach You Can Trust
Every property is different, and effective damp solutions rely on accurate diagnosis. Our experienced surveyors, including Eddie, focus on identifying the root cause of damp or moisture problems, not just the visible symptoms.
That commitment to clarity, professionalism, and honest advice is reflected in feedback like Bruce’s — and it’s something we strive to deliver on every instruction.
Thinking About a Damp Survey?
If you’re experiencing damp, condensation, or moisture-related issues — or simply want reassurance about your property — a professional survey is the best place to start.
Get in touch to arrange a comprehensive damp survey and expert guidance tailored to your home.
Guaranteed Waterproofing Solutions!
Contact Shield Preservation today to learn how our expert waterproofing services can protect your property from water damage and keep it safe and dry for years to come.
Call us today on 0800 098 2780
About Shield Preservation
Shield Preservation was set up by a team of professionals with over 30 years experience in the waterproofing, damp proofing and timber preservation industry. Our surveyors are CSRT and CSSW accredited, offering excellent service and sensible advice, for the smallest to larger projects both domestic and commercial.
With over 30 years’ combined expertise in waterproofing, damp proofing, and timber preservation, the team behind Shield Preservation brings a wealth of knowledge to every project. Our CSRT- and CSSW-accredited surveyors are committed to delivering reliable service and practical advice, whether you’re dealing with a small domestic concern or a large commercial undertaking.
Friendly and professional, our specialists provide bespoke guidance and proven solutions for challenges including waterproofing, damp proofing, woodworm, wet rot, dry rot, timber preservation, concrete repairs, and structural repairs. We also carry out in-depth structural surveys, giving you the clear, informed perspective you need to safeguard your property. Contact us today to discover the most effective approach for your building’s preservation.
Why Choose Shield Preservation?
Team
We boast a highly experienced team of surveyors providing site specific technical advice and designs for the most complex of projects from concept to completion.
Independent
As an independent company we are able to specify the appropriate products from a range of trusted suppliers to best suit the individual site and it’s limitations.
Guaranteed
Our works are backed up with a Shield Preservation Guarantee and we can offer an insurance backed guarantee through CGS (Construction Guarantee Scheme) if requested.
What Our Clients Say
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